Refund policy

Every Opossum Nation item is printed just for you, so we can’t accept returns or exchanges if you change your mind or order the wrong size. Please check the size guide and your shipping address before you order.

Damaged, defective, or incorrect items

If your order arrives damaged, misprinted, or incorrect, we’ll make it right. Email hello@opossumnation.com within 21 days of delivery with your order number and a clear photo of the problem. Once your claim is approved, we’ll send a free replacement or give you a refund. You won’t need to send the item back unless we ask.

Lost orders

If your order hasn’t arrived by the estimated delivery date, please email us within 21 days of that date and we’ll help track it down. If it’s confirmed lost, we’ll send a replacement or give you a refund.

Wrong or undeliverable addresses

If an order is returned because of an incorrect address or because it wasn’t claimed, we can reship it once you’ve covered the cost of the new shipment.

Colors

Printed colors may vary slightly from what you see on your screen. Small differences aren’t considered defects.

Canceling an order

Orders go into production quickly. If you need to make a change, email us right away and we’ll do our best to help, but we can’t guarantee it.

These terms don’t limit any rights you have under the law.